AmiAmi - Contact Us
How to Submit a Ticket
Temporary Suspension of Live Chat Service
We are currently experiencing technical difficulties with our live chat service. As a result, we have temporarily suspended live chat support. We apologize for any inconvenience this may cause.
You can still submit a ticket to our support team by following the steps below:
- Visit our support page.
- Click on the "Submit a request" button.
- Enter your 9-digit order number or leave it blank.
- Attach any relevant files.
- Click on the "Submit" button.
We will respond to your ticket as soon as possible. Thank you for your patience.
Other Contact Options
In addition to submitting a ticket, you can also contact our support team by:
- Email: support@amiami.com
- Phone: +81-3-5227-6411
Our support team is available from 9:00 AM to 5:00 PM JST, Monday through Friday.
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